FAQ's

Meals & Nutrition

1.Are your meals fresh or frozen?

All our meals are freshly prepared daily with high-quality ingredients. We do not freeze our meals

2. Can I customize my meal plan?

Yes, we offer customized meal plans based on your dietary needs and fitness goals. Our nutritionists will guide you in creating the perfect plan.

3. Do you offer vegetarian or vegan options?

Yes, we have a variety of vegetarian and vegan meals. Simply let us know your preference when ordering.

Shilajit & Herbal Supplements

1. Is your Shilajit pure and authentic?

Yes, our Shilajit is 100% pure, lab-tested, and sourced from trusted suppliers to ensure maximum potency and safety.

2. How should I use Shilajit?

We provide usage instructions with every order. However, we recommend consulting your doctor if you have any health conditions.

4. Are there any side effects?

When used as recommended, Shilajit is generally safe. Avoid exceeding the recommended dosage.

Fitness Accessories

1. Do you sell branded fitness accessories?

Yes, we only offer high-quality, durable fitness accessories to ensure safety and performance.

2. Can I return a damaged accessory?

Yes, if your item arrives damaged, contact us within 48 hours for a replacement.

Delivery & Shipping

1. Which areas do you deliver to?

We deliver meals, Shilajit, and fitness accessories all over Pakistan. Fresh meal delivery is currently limited to select cities

2. How long does delivery take?

  • Meals: Same-day or next-day delivery (depending on your location).
  • Shilajit and Accessories: 2–5 working days.

3. Do you offer free delivery?

Yes, we offer free delivery on orders above a certain amount. Check our delivery policy for details.

Payments

1. What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfers, and selected online payment gateways.

2. Is Cash on Delivery available for all products?

No, COD is not available for all orders.

General

1. How can I contact customer support?

You can reach us via

  • 📧 Email: wellnessmeals1@gmail.com
  • 📞 Phone: +92 314 8651832
  • 📱 WhatsApp: +92 314 8651832

2. Do you offer bulk or corporate orders?

Yes! Contact us for special pricing and plans for corporate wellness programs, events, or bulk meal orders.